Booking Terms and Conditions

📌 Booking Agreement

  • A booking contract between the guest and MyokoStay is confirmed once we issue a written booking confirmation after receipt of the required deposit.
  • The person who books is responsible for the entire group and agrees to all terms on behalf of the group.

💳 Booking, Deposit & Payments

  • A minimum 50% deposit of the total booking price is due at the time of booking to secure the reservation.
  • Deposits are non-refundable unless notified in writing 40 weeks in advance.
  • The remaining balance must be paid in full no later than 12 weeks prior to your arrival date.
  • If the deposit or balance is not received within the required timeframe, MyokoStay reserves the right to cancel the reservation.
  • A security bond is not required for standard bookings. However, MyokoStay reserves the right to request a bond prior to check-in where deemed necessary.
  • All bank transfer fees, credit card surcharges, and payment fees are the responsibility of the guest.

💴 Prices and Taxes

  • Prices include transfers from Myoko Station if required.
  • Applicable taxes (such as Japan consumption tax) are included in rates provided by MyokoStay.

❌ Cancellation & Refunds

  • Cancellation must be provided in writing by the lead guest.
  • Cancellation charges may apply depending on how close the cancellation is to the arrival date:
    • Less than 40 weeks before arrival — loss of the deposit.
    • Less than 12 weeks before arrival — 100% of the total booking cost.
    • No-show — 100% of the total booking cost.
  • Refunds (if applicable) will be processed according to the timing above.

🚪Check-In & Check-Out

  • Check-in: 3:00 PM
    Check-out:     10:00 AM
  • Requests for late check-out are subject to availability and may incur additional fees.

🔒 Damage, Bond & Responsibility

  • Guests may be required to pay a security bond which covers potential damage, breakages, or excessive cleaning.
  • Guests are responsible for any damage caused during their stay and may be charged repair or replacement costs.
  • Damage deposits will be refunded after check-out, provided no issues are found.